Tag Archives: Southwest Airlines

A Primer in Company Culture from a Fool, a Soap Maker, and a Grocer

When corporate culture junkies gather around the fire, we tell stories and recount legendary figures in our mythos like Herb Kelleher, the former CEO of Southwest Airlines, who offered to competitors all details of his business knowing that without Southwest’s culture–the focal point of its business–competitors would never gain traction. Drawing us around the fire […]

Retail Philanthropy Is In High Demand: 4 Steps To Doing It Right

Neither nationwide purse-tightening nor cries of Slactivism! Greenwashing! and Fad! have shaken cause marketing. Eighty-three percent of consumers “want more of the products, services and retailers they use to benefit causes,” according to Cone Inc.’s 2010 Cause Evaluation Study. But how do you do cause-related marketing (or cause branding) right? Pick a cause you care about. […]