27. May, 2011 •
Categories: Business Models, Businesses, Consumer Behavior, Corporate Social Responsibility •
by Olivia Khalili
How did a travel company grow its revenue by 42 percent during the recent economic stall? It attracted more customers (around $150 million worth) because it aligned its business model with sustainability. “Sustainability is at the forefront of our business model because of customer demand,” says Gap Adventures CEO, Bruce Poon Tip. A demand that Bruce [...]
0 Comments
22. Apr, 2011 •
Categories: Consumer Behavior, Rants & Raves •
by Olivia Khalili
Slovenian philosopher and theorist Slavoj Žižek swings a sledge hammer at the knees of ‘cultural capitalism’ in this 10-minute video. And I admit, my knees buckled for some moments as I listened to his critique of Starbucks for its fair trade coffee, of philanthropist George Soros and of ‘charity businesses’ like TOMS Shoes. Žižek argues that [...]
7 Comments
26. Feb, 2011 •
Categories: Consumer Behavior, Trends •
by Olivia Khalili
We’re in an era of the super-consumer. Consumers are attuned to the companies and supply chains behind the items they buy. While today’s consumers stil boycott, they buycott more. I love Amazon but spend my dollars with Better World Books when I have the option. I’m not boycotting Amazon, I’m buycotting Better World Books. As [...]
1 Comment
13. Jan, 2011 •
Categories: Consumer Behavior, Rants & Raves, Tools, Web/Tech •
by Olivia Khalili
Here are some of the areas that compel me (in some cases because my understanding is terribly weak–I’m talking to you, Measurement) that I will focus on this year: Measurement Impact (the object of measurement) is the reason I write this blog. Although I grasp the framework of measurement and evaluation, I want to better understand [...]
2 Comments
03. Nov, 2010 •
Categories: Build a Purpose-driven Business, Cause Marketing, Commercial & Nonprofit Partnerships, Consumer Behavior, Tools, Trends, Uncategorized •
by Olivia Khalili
Scandal in-the-making, customer-pleaser, tax write-off, nonprofit cash cow or game-changer? Which hyphenated phrase will best describe Nordstrom’s new concept store, which will donate all net profits to charity? I was interviewed recently by American Public Media’s Marketplace on the Nordstrom concept store, set to open in Soho next fall, and on the growing appeal of [...]
4 Comments
02. Nov, 2010 •
Categories: Cause Marketing, Tools, Trends, Web/Tech •
by Olivia Khalili
Sure, Americans love their mobile phones and use them handily, but there’s still stunted confidence for mobile financial transactions, whether it’s a payment or a donation. Part of the reticence comes from the clumsiness of many mobile commerce and mobile giving sites and part of it’s a lack of incentives. Benevity Social Ventures and Obopay [...]
1 Comment
25. Oct, 2010 •
Categories: Commercial & Nonprofit Partnerships, Rants & Raves, Trends •
by Olivia Khalili
Coke, it’s everywhere. It’s in communities without electricity, running water or proper nutrition. Why? Because it’s an innovator in distribution, consumer analysis and marketing. What can the social impact sector (nonprofits, social enterprises, the public sector) learn from Coke that will allow us to save more lives? Melinda French Gates asked this question during a TEDxChange [...]
2 Comments